HOW CAN WE HELP?
We are a proud Canadian company, having started in Victoria, British Columbia; however, we are expanding rapidly across North America. If you can’t find a photographer in your city on the Marketplace yet, reach out and let us know -- we’ll make it a priority to improve our service there.
Booking your photographer through Focal means peace of mind. Your shoot will be covered by our satisfaction guarantee -- plus, paying securely through Focal’s Stripe-integrated portal means your money’s protected.
Of course! We know many photoshoots have very special circumstances. Contact us and the Focal team will be happy to match you with the right photographer and put together a custom shoot just for you. We work fast and will usually have a quote ready for you within a day.
Most of our bookings are required to be 100% paid in advance of the shoot. At the discretion of the photographer, some larger shoots may be secured with a 50% deposit and the remaining 50% due after the photoshoot has taken place, but before final delivery of photos.
All major credit cards plus PayPal are accepted. Our payments are handled securely through Stripe.
Focal is an online marketplace that makes hiring top-vetted photographers easier than ever. Pick the kind of photos you want (weddings, family portraits, headshots, you name it), browse through packages, and get connected with the right photographer for you. It's that simple!